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Privacy Policy

This policy is for https://fernwehguidedexpeditions.com/.

Welcome to Fernweh Guided Expeditions(the “Site”). Your privacy is important to us. This Privacy Policy describes how Fernweh Guided Expeditions (“we,” “our,” or “us”) collects, uses, and shares your personal information when you visit or use our Site and services.

Information We Collect.

We may collect the following types of information:

  • Personal Information: Information you provide to us, such as your name, email address, phone number, and payment information when you register or make a purchase.
  • Usage Information: Details about your interactions with our Site, such as IP address, browser type, pages visited, and time spent on each page.
  • Cookies and Similar Technologies: Cookies, web beacons, and other tracking technologies that collect information about your browsing behavior. You can control cookie settings through your browser.
  • Your mobile device information (e.g. device model, operating system version, device date and time, unique device identifiers, mobile network information).
  • Geo-location.

How Your Information is Collected.

  • You provide it to us. We collect information that you enter on our digital properties or give to us in other ways (e.g. when you reach out via a contact form or register for an event)
  • Automated information collection. Automated information collection technologies for reporting and analysis may be used.
  • Third-party automated collection. We may use anonymous identifiers such as cookies and other technologies to collect and store certain types of information (e.g. click stream information, browser type, time and date, cookie and session ID) whenever you interact with us or third-parties that use our services.
  • We may allow third-party companies (e.g. Google) to place tags on our digital properties. These tags may collect information from your interactions with our Site. Our Privacy Policy does not cover these third party companies. Please contact these third-party companies directly for more information about their privacy policy and your choices.
  • Social media. Our Site may include social media features such as Facebook, Instagram, or Twitter. These features may collect information about you such as your IP address and which page you are visiting on our Site. They may set a cookie or employ other tracking technologies to accomplish this. Your interactions with those features are governed by the privacy policies of the companies that provide them.
  • Mobile location information. If you use a mobile device to access our Site, your device may share location information.

How We Use Your Information.

We may use the information we collect to:

  • Provide and improve our services
  • Process transactions and communicate with you about your account or orders
  • Customize your experience on the Site
  • Respond to your inquiries and provide customer support
  • Send promotional offers and updates (with your consent)
  • Analyze usage trends and improve Site functionality

Sharing Your Information.

We do not sell your personal information. We may share your information in the following ways:

  • With Service Providers: We may share information with trusted third parties who assist us in operating the Site, conducting business, or serving you, as long as they agree to keep your information confidential.
  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or in response to a government request.

Security.

We use industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Choices

  • Account Information: You may update or delete your account information at any time by logging into your account.
  • Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe link in any email you receive from us.
  • Cookies: You can control or delete cookies through your browser settings.

Children’s Privacy.

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy.

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the Site or by email.

Contact Us.

If you have any questions about this Privacy Policy or our practices, please contact us at:

Email: info@fernwehguidedexpeditions.com